If your question is not answered below, please send us an email at hellomousesandbirds@gmail.com


How should I care for my Mouses & Birds piece(s)?

Cold, gentle machine wash with similar colours or hand-wash. Line dry inside out. Do not tumble dry, as excessive heat may cause the garment to shrink or lose its shape. 


What currency are your prices in?

Unless otherwise stated, all items are listed in Singapore dollars.


I've just placed an order but forgot to add in an item. Please can I add it in?

Unfortunately we are unable to make any amendments once orders are placed. Please ensure to review your orders carefully before confirming at the checkout. 


Can I cancel my order?

Unfortunately we do not provide order cancellations.


What if I entered an incorrect address when placing my order?

If an order is delivered to an incorrect address and needs to be sent again, re-delivery charges apply.